Pricing

Validate value first, then discuss pricing

Xavionis should not be bought blindly. The first step is a free Replay Check for qualified companies: 20-50 real disputed cases and a short conclusion whether there is a recovery signal - where a paying customer could have been brought back to a normal flow faster.

If the signal exists, a working scope can be discussed. If there is no signal, we will say so before implementation.

Pricing logic

Free check for qualified companies

At this stage, showing value on real cases is more important than selling the first review. That is why the basic Replay Check is free for companies where Xavionis can be relevant.

Step 0

Short qualification

free

We check whether there are subscriptions, paid access, disputed cases, and 20-50 examples to review.

Step 1

Free Replay Check

free

For qualified companies: 20-50 cases, a short decision summary, and a clear next-step answer.

Step 1B

Extended Replay Pilot

$200-400

For deeper review, more cases, a written report, or manual preparation of messy data.

Step 2

Starter

from $400/mo

One clear scenario: access, renewals, retries, or manual review of disputed situations.

Step 3

Growth

from $800/mo

Multiple case flows, regular decision map, reason calibration, and priority logic.

Step 4

Platform

custom

For companies where disputed situations cross several teams, products, or access flows.

Free Replay Check is not available for every request. It fits companies with recurring payments, paid access, repeated disputed cases, and someone who can decide after seeing the result. If Xavionis is not a fit, we will say so before work starts.

Why the first step is free

We first check the customer recovery opportunity

We do not ask teams to buy Xavionis blindly. First, we check whether real cases contain a recovery signal: where a paying customer could have been brought back to a normal flow faster, support load could have been avoided, or the case should have been escalated earlier.

If there is no such signal, Xavionis is not needed right now. If the signal exists, the next step is to discuss a working scope and pricing around a clearer value.

What stays the same

The commercial logic is unchanged

Free Replay Check is free for qualified companies;

Extended Replay Pilot remains paid when deeper review is needed;

Starter, Growth, and Platform are discussed only after signal validation;

pricing is not changed now.

What affects price

What defines the working scope price

After the free check, pricing is discussed around the real scope: which events are sent, where the decision is used, how many disputed situations appear, and how complex manual review is.

monthly disputed situation volume;

number of scenarios: access, renewals, retries, support;

whether API connection is needed or periodic export is enough;

whether reason and priority calibration is needed;

how many teams participate in case handling.

Paid work

What remains paid

The paid part is not the first look. Paid work starts with deeper review or a working scope after the signal is validated.

Extended Pilot	more than 50 cases, written report, manual data preparation
Starter	one working scenario with regular use of the output
Growth	multiple case flows and regular decision map
Platform	several teams, products, or access flows

Boundaries

What we do not hide inside pricing

Xavionis does not try to look more expensive through unnecessary promises. We do not sell what the current product does not provide.

we do not process payments;

we do not replace Stripe, PayPal, or another payment provider;

we do not open or close access by ourselves;

we do not make the final business decision for the customer;

we do not promise value where disputed situations do not repeat.

Start

Start with Free Replay Check

Describe where disputed situations repeat around payment, access, and support. If the scope fits, we will review 20-50 real cases for free.

Request Free Replay Check How the check works